Personal Information
When you interact with our website or services, we may collect:

• Name

• Email address

• Phone number

• Date of birth

• Appointment details

• Any information submitted through forms, consultations, or communications

Health & Treatment Information (HIPAA-Aware)
As part of providing safe and effective treatments, we may collect limited health-related information during consultations or intake forms.

This may include:

• Medical history relevant to treatment

• Medications

• Skin conditions or concerns

We treat this information with strict confidentiality and in accordance with applicable privacy and professional standards.

Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address

• Browser and device information

• Pages visited and time on site

• Website interactions (via cookies and analytics tools)

We use your information to:

• Schedule and manage appointments (via platforms like Jane Scheduling)

• Provide treatments and personalized care

• Send appointment confirmations, reminders, and follow-ups

• Communicate via phone, email, or SMS

• Process payments securely

• Improve our website and services

• Send marketing communications (only with your consent)

• Comply with legal, regulatory, and professional obligations

By providing your phone number, you consent to receive text messages (SMS/MMS) from HollaceMD Advanced Laser + Aesthetics, which may include:

• Appointment confirmations and reminders

• Post-care instructions

• Customer support messages

• Promotional or marketing messages (if opted in)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance

We will never share or sell your phone number to third parties for their marketing purposes.

If you opt in to receive emails, we may send:

• Promotions and special offers

• Skincare education and updates

• New services or product announcements

You can unsubscribe at any time using the link in any email or by contacting us directly.

We do not sell your personal information.

We may share your information with trusted third-party providers necessary to operate our business, including:

• Scheduling platforms (e.g., Jane and/or Acuity Scheduling)

• Website platform (e.g., Squarespace)

• Payment processors (secure third-party providers)

• Email and SMS platforms

• Analytics tools (e.g., Google Analytics)

These providers are contractually obligated to safeguard your information and use it only for the services they provide.

All payments are processed through secure third-party payment processors. We do not store your full credit card information on our servers.

We use cookies and similar technologies to:

• Improve website functionality

• Understand user behavior

• Optimize marketing efforts

You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

We implement appropriate administrative, technical, and physical safeguards to protect your personal information.

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections or updates

• Request the deletion of your data

• Opt out of marketing communications

To make a request, please contact us using the information below.

While not all information collected through this website is considered Protected Health Information (PHI), any medical or treatment-related information you provide is handled with a high standard of confidentiality.

If you become a patient, additional privacy protections and disclosures may apply in accordance with applicable healthcare privacy laws and regulations.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

HMD Rejuvenation Boutique, LLC
D.B.A HollaceMD Advanced Laser + Aesthetics
(704) 322-5518

appointments@hollacemd.com

Located Within Salons by JC
11121 Carmel Commons Blvd. Suite #11
Charlotte, NC 28226