All purchases made through HollaceMD Advanced Laser + Aesthetics, including services, packages, and skincare products, are non-refundable and non-returnable.

Due to hygiene, safety, and product integrity standards:

• We do not accept returns or exchanges on any skincare products

• We do not offer refunds for opened or unopened products

We encourage you to consult with our team prior to purchase to ensure product selection is appropriate for your skin type and concerns.

• All services rendered are non-refundable

• Once a treatment has been performed, payment cannot be refunded

If you have questions or concerns about your results, we encourage you to contact us. We are committed to working with you to ensure the best possible outcome and may recommend follow-up care when appropriate.

• All prepaid treatments, packages, or series are final sale and non-refundable

• These services may not be exchanged for cash value

If you receive a product that is damaged or incorrect:

• Please contact us within 48 hours of receipt

• We will evaluate the issue and, if applicable, provide a replacement

Please refer to our Terms of Service for our cancellation and rescheduling policy.

If you have any questions about this policy or need assistance, please contact us:

HMD Rejuvenation Boutique, LLC
D.B.A HollaceMD Advanced Laser + Aesthetics
(704) 322-5518

appointments@hollacemd.com

Located Within Salons by JC
11121 Carmel Commons Blvd. Suite #11
Charlotte, NC 28226